Conditions

• Prices can be found on my website with treatment details. 

• If you'd like nail art please let me know when booking your appointment so I can book sufficient time, there will be additional charges for nail art, find out more on my price list.

• I do not remove other nail technicians work if you'd like me to do a new set for you you will need to have them removed by the original nail technician/salon.

• I am unable to carry out any nail service on anyone under the age of 16 this is due to insurance policies.

• If during your appointment I come across any suspected skin or nail conditions I wont be able to preform any treatments and will recommend you to see a GP before any treatments can go ahead. 

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Bookings 

• Provide me with information of what service you would like including nail art. I can assist you on what treatments may suit your lifestyle best.

• Provide me with times and dates you'd like for your appointment, you can find the dates available in my booking page. I have appointments available three months in advance. 

• For my consultation you need to give me any details on allergies, skin or nail conditions I need to see a GP consent letters allowing me to treat your hands and nails.

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Payments

• Prices with treatments are listed on my website

• Prices may vary and are subject to change

• I am a cash and bank transfer business

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Aftercare Advice

• I will discuss aftercare advice with you during your appointment.

• Please do not try to remove nails yourself in any way without consulting with me first. This could lead to permanent damage.

• Please be very careful with your nails. They are jewels not tools

 

Repairs and Refunds

In the unlikely event you are unhappy with the service you have received, or you require a repair -

• Provide me with a picture of damage/lifting.

• I offer a free repair service in the first week following your service. After that week, you will be charged for any repairs. If your enhancements are lifting away from your nail, please provide me with a picture with immediate effect so I can service you with a repair as soon as possible, as leaving it repaired could lead to infection or damage.

• Prices for repairs after one week are listed on my website.

• Please do not purposely pull, bite, pick or pry your nails off, as this can cause damage.

• In the unlikely event that you would like a refund the set of nails would need to be removed first.

 

Cancellation Policy 

• If you can't attend your appointment, let me know at least 24 hours in advance. 

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Complaints

• If in the unlikely event you are unhappy with your nails please tell me so we can make arrangements to change your nails or remove your nails safely.

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Insurance:

• Angelic Nails has full public liability insurance, documents can be requested. 

• I have home business insurance, documents can be requested.

• I have car business insurance, documents can be requested. 

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Qualifications

June 2021: I have a level 3 complete nail technician diploma which qualifies me in:

• Manicure, Gel nails, Acrylic, Fibreglass and Silk enhancements. 

• Anatomy and physiology of nails - Structure of the Nail, Bones & the Muscular System, Skin Types & Skin Structure, The Lymphatic System.

• Hand and arm massages

• Exfoliation and skin masks

• Warm oil treatment

• Warm wax treatment

• Health & Safety Legislation

• Professional hygiene 

• Insurance 

• Retail Specific Legislation

• Taking Payments & Methods

view my certificates in my qualification page of this website

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Privacy Policy 

United Kingdom General Data Protection Regulation 2018.

Under the GDPR 2018 act, I am required by law to document what personal information I keep for all clients.

At the time of booking your appointment I will take your name and contact telephone number.

At your initial face to face appointment I will take your name, address and telephone number with your consent and any medical history which you feel is relevant and that may impact on the suitability of any treatments.

All previous and future clients have a treatment record card which records all the information above plus the treatment you are receiving. These record cards are kept in a locked cabinet to which only I, Hannah Jennings trading as Angelic Nails - Nail technician have access to.

I am required to keep this information for legal and insurance purposes. All information is kept for a period of 7 years from initial communication after which it will be securely destroyed unless you are still a client of mine. You have the right to see any information I keep and you can request that any data be changed or securely destroyed. If however you do request that records be destroyed I will no longer be able to carry out any treatments for you.

I do not use the information for anything other than to contact you regarding your appointment or to discuss matters relating to your treatment.

I will not pass your personal information to any third party.

I will not use your personal information for marketing purposes.

Any information given to me via the message service on my Facebook Page, Instagram or text, is only accessible by myself, Hannah Jennings.

You may request that once I have written your details on your record card that I delete any message which contains your personal information.

Any information you have given me via text message on my mobile phone is accessible only by myself and my phone is locked with a security code. You may request that these text messages are deleted once I have written the information on your record card.

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